Where can I find my tracking information?

Once your order has been dispatched, you will receive a shipping confirmation email with your PostNL tracking link. Please check your spam folder if you cannot find the email.

Tracking information may take up to 24 hours to become available after dispatch.

Need help?

If your tracking has not updated for several business days, or your parcel is marked as delivered but you have not received it, please contact us at info@nooksilk.com.

Include your order number so we can help you as quickly as possible.